PRIVACY POLICY

Last updated: April 21, 2026


1. Introduction

Welcome to Signature City Guide (https://signaturecityguide.com). We are committed to protecting your personal information in accordance with Quebec’s Law 25 (Act to modernize legislative provisions as regards the protection of personal information), the Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable Canadian privacy laws.

By using our website, you agree to the practices described in this Privacy Policy.

2. Privacy Officer

Signature City Guide is responsible for managing the personal information collected through this website. For any privacy-related questions, please contact us at:

Email: contact@signaturecityguide.com

Website: https://signaturecityguide.com

3. Personal Information We Collect

3.1 Information You Provide Directly

  • First and last name
  • Email address
  • Account information (if you create a profile)
  • Payment information (processed securely by our payment providers — we do not store credit card data)
  • Directory listing content (for business partners)

3.2 Information Collected Automatically

  • IP address
  • Browser type and device
  • Pages visited and time spent
  • Cookies and similar technologies

4. How We Use Your Information

Your information is used to:

  • Provide and improve our city guide and concierge services
  • Process directory listing submissions and associated payments
  • Send communications related to your account or our services
  • Analyze website usage to improve user experience
  • Comply with legal obligations

5. Affiliate Links

Our website contains affiliate links to third-party partners including GetYourGuide, Viator, OpenTable, Booking.com, Expedia, Rentalcars.com, Klook, and other tourism and leisure service providers.

When you click an affiliate link and make a purchase, we may earn a commission at no additional cost to you. These links are provided for informational purposes and to enhance your experience. We only recommend services we believe are relevant to our users.

Third-party websites have their own privacy policies over which we have no control. We encourage you to review them before making any purchase.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You may configure your browser to refuse cookies, however some features of the site may not function properly.

We use cookies for analytics purposes (e.g., Google Analytics) and for affiliate tracking.

7. Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • Third-party service providers who help us operate the website (hosting, payment processing)
  • Legal obligations or court orders
  • With your explicit consent

8. Retention of Information

We retain your personal information for as long as necessary for the purposes for which it was collected, or as required by applicable law.

9. Your Rights

Under Law 25 and PIPEDA, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Withdraw your consent to data processing
  • Request deletion of your information (right to erasure)
  • Receive your information in a structured format (data portability)

To exercise these rights, contact us at: contact@signaturecityguide.com

10. Security

We take reasonable measures to protect your personal information against unauthorized access, disclosure, modification, or destruction. However, no data transmission over the Internet is completely secure.

11. Policy Updates

We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated date. We encourage you to review this page regularly.

12. Contact Us

For any questions regarding this Privacy Policy:

Signature City Guide

contact@signaturecityguide.com

© 2026 Signature City Guide — Tous droits réservés / All rights reserved

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